Message Button Settings
Configure a customizable chat button for visitor communication.
The Message Button enables website visitors to initiate contact through a customizable chat interface.
Message Button Activation
The core toggle allows administrators to display or hide the message button site-wide. When deactivated, the button remains invisible to visitors.
Title & Button Text
| Setting | Description |
|---|---|
| Title | Main instruction text (e.g., “Chat with Us”) |
| Button Text | Call-to-action label (e.g., “Talk to Us”) |
Positioning
The button placement can be adjusted to various screen locations, typically defaulting to the bottom-right corner for optimal visibility without disrupting user experience.
Support Team Configuration
Administrators can add multiple team members with:
- Name and departmental role
- Availability hours
- Profile photograph
- Preferred contact method (WhatsApp, Email, etc.)
- Contact details for selected communication channel
Chatbox Appearance
Color Customization
- Background and header color selection
- Text color configuration for buttons and headers
Footer Settings
- Custom footer text display
- Footer text color adjustment
- Optional resource link with URL
- WSMS branding toggle (can be disabled)
Animation Effects
Visual entry animations enhance user engagement during chatbox interactions.
Quick Links
| Setting | Description |
|---|---|
| Enable | Toggle to display resource links |
| Section Title | Customizable section title |
| Links | Multiple link entries with titles and URLs (e.g., “FAQs”, “Contact Us”) |
Related
- Advanced Settings - More configuration options
Last updated: December 26, 2024