Import Subscribers from CSV

Import subscribers in bulk using a CSV file instead of adding them manually one by one.

CSV File Format

Your CSV file must contain these columns:

Column	Required	Description
Name	Yes	Subscriber’s name
Phone	Yes	Phone number
Group	No	Group ID

Example CSV

Name,Phone,Group
John Doe,+14155551234,2
Jane Smith,+447911123456,3
Ali Hassan,+989121234567,2

Import Steps

Step 1: Prepare Your CSV

Create a CSV file with the required columns. You can use Excel or Google Sheets and export as CSV.

Step 2: Access Import

1. Go to SMS → Subscribers
2. Click Import

Step 3: Upload File

1. Click Choose File and select your CSV
2. Check File includes headers if your CSV has column headers

Step 4: Map Columns

Match your CSV columns to subscriber fields:

• Name column → Name field
• Phone column → Mobile field
• Group column → Group field (optional)

Step 5: Select Group

Choose a destination group for all imported subscribers, or let them use the group specified in the CSV.

Step 6: Import

Click Import to start the process. A progress bar shows the import status.

Step 7: Verify

After completion, you’ll see:

• Number of successfully imported subscribers
• Any errors or failed imports

Troubleshooting

Invalid Phone Numbers

• Ensure numbers include country code (e.g., +1, +44)
• Or disable International Number Input in settings

Duplicate Subscribers

• Existing phone numbers are skipped
• Only new subscribers are added

Related

• Manage Subscribers - View and manage subscribers
• Manage Groups - Create subscriber groups